Privacy Policy

Personal Information

• Account Information: Name, email address, phone number, and password when you create an account
• Profile Data: Any additional information you choose to provide in your profile

Call Information

• Call Logs: Phone numbers called, call duration, timestamps, and call status
• Call Quality Data: Connection quality metrics and technical call data
• Call Recordings: Only if you explicitly enable call recording features (when available)

Payment Information

• Payment Details: Credit card information, billing address, and transaction history
• Account Balance: Credit balance and payment transaction records
• Note: Payment processing is handled by secure third-party providers (Paystack)

Technical Information

• Device Information: Device type, operating system, browser type, and IP address
• Usage Data: How you interact with our service, features used, and access patterns
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience

Encryption

All data transmitted between your device and our servers is encrypted using Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP) for voice calls. This ensures that your call data and personal information cannot be intercepted or accessed by unauthorized parties.

Secure Storage

Your personal information and call logs are stored on secure servers with restricted access. We use industry-standard security practices including:

• Encrypted databases and file systems
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Regular backups with encryption

Payment Security

We do not store your full credit card information on our servers. All payment processing is handled by our secure third-party payment provider (Paystack), which is PCI DSS compliant. We only store payment transaction records and billing information necessary for account management.

Twilio

We use Twilio to provide VoIP calling infrastructure. Twilio processes call data, phone numbers, and technical call information. For more information, please review Twilio's Privacy Policy.

Paystack

We use Paystack for payment processing. Paystack handles all payment transactions and stores payment information securely. For more information, please review Paystack's Privacy Policy.

Resend

We use Resend to send transactional and service-related emails. Resend processes your email address and email content. For more information, please review Resend's Privacy Policy.

Right to Access

You have the right to request a copy of the personal information we hold about you, including your account data, call logs, and payment history.

Right to Rectification

You can update your personal information at any time through your account settings. If you need to correct information that cannot be updated through your account, please contact us.

Right to Erasure

You have the right to request deletion of your personal information. Note that we may retain certain information as required by law or for legitimate business purposes (e.g., billing records).

Right to Data Portability

You can request to export your data in a machine-readable format, including your call logs and account information.

Right to Object

You have the right to object to certain processing of your personal information, such as marketing communications. You can manage your communication preferences in your account settings.

Right to Withdraw Consent

Where we rely on your consent to process your information, you have the right to withdraw that consent at any time. Withdrawing consent may affect your ability to use certain features of our service.